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Switching from Soft-Pak

Soft-Pak is now part of Terex. Compare your options.

Soft-Pak was an independent software company until Dover bought it in 2020 and put it in its Environmental Solutions Group, home of Heil trucks and 3rd Eye cameras.
Truck 07 · Front Load[3/22]
  1. 5:30 AM

    Green Food Market · 6yd

    Trash · 2x/wk Mon, Thu
    Union City, NJ 07087

    Completed
  2. 5:52 AM

    Harbor Point Market · 4yd

    Recycling · 1x/wk Mon
    Weehawken, NJ 07086

    Completed
  3. 6:15 AM

    Summit Family Restaurant · 8yd

    Trash · 3x/wk Mon, Wed, Fri
    Jersey City, NJ 07307

    In Progress
Invoice #1042Green Food Market
  • 6 Yard Front Load · Trash

    2x/wk Mon, Thu

    $285.00
  • 4 Yard Front Load · Recycling

    1x/wk Mon

    $95.00
  • Container Rental · 6 Yard

    $25.00
  • Fuel Surcharge · Trash

    8% of service

    $22.80
Total$427.80
Auto-pay successful · Nov 2Paid

In 2024 Terex bought that group. If you are reviewing your options, TrashLab loads your Soft-Pak data into a sandbox and proves it before you switch.

  • One cloud product for the office, the trucks and your customers.
  • Works with the trucks, cameras and scales you already run.
  • Your team tests your own Soft-Pak data in a sandbox before go-live.

Where Soft-Pak stands today

Public facts from Dover, Terex and Soft-Pak. No end-of-life date is published.
Owner
Terex Corporation, through its Environmental Solutions Group (ESG). Terex completed the purchase of ESG from Dover in October 2024.
Ownership history
So.Cal. Soft-Pak was independent until Dover completed its purchase in February 2020 and placed it in ESG.
Products
Soft-Pak for the back office, Mobile-Pak in the cab, Map-Pak for maps, Scale-Pak for the scale house, and Web-Pak for customers online. Soft-Pak runs on your own server or in Soft-Pak's hosted cloud.
Where it fits
ESG sells Soft-Pak as part of its Connected Collections ecosystem with Heil, Marathon and 3rd Eye.
Sunset or end-of-life
None announced.

What it means for you

No end-of-life has been announced. Soft-Pak is now part of Terex ESG's Connected Collections lineup. If you want a vendor whose only product is hauler software, compare your options on your own schedule.

Sources, last reviewed November 2026:

Why Soft-Pak haulers look at a move

Soft-Pak covers a lot of ground. These are common reasons a Soft-Pak hauler still compares options.

  • Two owners in four years

    Each new owner sets its own priorities. Ask Terex what its plans for Soft-Pak are and how they affect your version.

  • Software sold with trucks and cameras

    ESG sells Soft-Pak as part of Connected Collections with Heil, Marathon and 3rd Eye. Ask how the roadmap serves fleets that run other brands.

  • A product for each job

    Soft-Pak sells these as named modules: Mobile-Pak, Map-Pak, Scale-Pak and Web-Pak. Ask which ones your license includes.

  • Customers want to self-serve

    Customers expect to pay, order service and get a text when the truck is coming without calling the office.

Soft-Pak and TrashLab

What changes for the office, the trucks and your customers. Soft-Pak facts come from Soft-Pak and Terex ESG public pages.
TopicSoft-PakTrashLab
Where it runsYour own server, or Soft-Pak's hosted cloud.Built for the browser and phones. Nothing to host.
Product scopeNamed modules: Soft-Pak, Mobile-Pak, Map-Pak, Scale-Pak and Web-Pak.One cloud product: CRM, dispatch, driver app, billing, payments, customer portal and texting.
DriversMobile-Pak in the cab, integrated with 3rd Eye.Native iOS and Android driver app with photos, signatures, weights and exceptions that flow to billing.
CustomersWeb-Pak for online account access.Customer portal, online payments, autopay and two-way texting from your business number.
OwnerTerex, a truck and equipment maker.A software company that builds only for haulers.
Testing before go-liveAsk how many sandbox rounds are included.Your own data in a sandbox, as many rounds as it takes, before you switch off the old system.

How a Soft-Pak migration works

We move the data you need to run tomorrow and keep Soft-Pak available for history.
  1. Step 1

    Export and map

    We take a Soft-Pak export or database copy and map accounts, sites, services, routes and rates with your office manager.

    • Customers, sites and contacts
    • Recurring services, routes and rates
    • Open balances and payment methods
  2. Step 2

    Sandbox rounds

    Your office, dispatch and drivers do real work in a sandbox. We fix what they find and reload.

    • Billing run compared with Soft-Pak
    • Drivers try the app on their own routes
    • Scale tickets bill on the same account
  3. Step 3

    Go live

    We load final data at a cutover date you choose and support your team through the first billing cycle.

    • Final import and balance check
    • Customer portal and autopay invitations
    • Soft-Pak kept for read-only history

Before you replace Soft-Pak

Questions to ask Terex about Soft-Pak, and to ask any vendor who wants to replace it.

Have a question?

Frequently Asked Questions

Still curious? Call (720) 262-2079