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Switching from EnCore

Leaving EnCore? Bring every account, ticket and balance with you.

EnCore came from Core Computing Solutions in Jacksonville, Florida.
Invoice #1057Harbor Roofing
  • 30 Yard Roll-off · Haul Fee

    $425.00
  • Weight Overage

    1.84t over the 2t limit at $68/t

    $125.12
  • Extra Rental Day

    2 days past the 7-day allowance

    $20.00
  • Fuel Surcharge

    8% of haul

    $34.00
Total$604.12
Auto-pay successful · Nov 2Paid
Stop 3 of 7[40yd]

Dump & Return

1718 Willow Ave
Weehawken, NJ 07086

Completed
Dumped box · Transfer Station
  • Box removed
  • Dump ticket4.62 tons
  • Box delivered
Completed · 11:31 AM

Routeware bought the company in 2020 and in 2024 launched Elements, a newer cloud platform. If you are unsure where EnCore is going, TrashLab restores your EnCore backup, rebuilds accounts, scale customers and AR in a sandbox, and proves the balances before you switch.

  • We restore EnCore database backups read-only and import from them directly.
  • Commercial, residential, roll-off and scale accounts move together.
  • Opening AR is reconciled to your EnCore receipts before go-live.

Where EnCore stands today

Public facts about EnCore and its owner, Routeware. No end-of-life date is published.
Owner
Routeware, which acquired Core Computing Solutions in February 2020.
Product status
Routeware still lists EnCore as a product. In May 2024 it launched Elements, a cloud platform that covers routing, dispatch and billing.
Wider portfolio
In August 2024 Routeware also acquired Wastech, owner of RUBICONSmartCity and RUBICONPro. It now owns several overlapping products.
Published end-of-life date
None found. Ask Routeware which product gets the roadmap.

What it means for you

Routeware now also sells Elements, its newer platform. Ask Routeware which system your business will be on in three years, then decide on your own schedule.

Sources, last reviewed November 2026:

Why EnCore haulers look at a move

EnCore does a lot. The problems are about where it is going and what it costs to change it.

  • Two products, one owner

    Routeware now sells EnCore and Elements. Ask which product gets new features, and whether a move to Elements is in your future anyway.

  • Years of custom setup

    Long-running systems collect custom fields, codes and workarounds. A good migration maps them for you instead of dropping them.

  • One workflow for every line of business

    Scale accounts, commercial routes and roll-off work should share one customer record, one invoice run and one set of reports.

  • Customers still call to pay

    If your EnCore package does not include online payments or texting, the office ends up taking payments by phone. TrashLab includes the portal, autopay and texting.

EnCore, Elements, and TrashLab

What changes for billing, the scale house and dispatch. EnCore and Elements facts come from Routeware public pages.
TopicEnCoreTrashLab
Product directionTwo back-office products under one owner: EnCore and the newer Elements.One product for every line of business.
Product scopeBilling, CRM and back office. Ask Routeware which routing and in-cab products pair with it.One cloud product: CRM, dispatch, driver app, billing, payments, customer portal and texting.
Moving your dataAsk Routeware how EnCore data moves to Elements.We restore your EnCore backup, map your custom field labels and import accounts, scale customers and balances.
ScaleEnCore scale tickets and accounts.Scale tickets, weights and disposal fees on the same account and invoice.
CustomersWeb portal and card/ACH payments available (per Routeware).Customer portal, online payments, autopay and two-way texting from your business number.
Testing before go-liveAsk how many sandbox rounds are included.Your own data in a sandbox, as many rounds as it takes, before you switch off the old system.

How an EnCore migration works

EnCore migrations hinge on custom fields and open balances, so we start there.
  1. Step 1

    Restore and map

    Send us an EnCore backup. We restore it read-only and read your own field labels before we map anything.

    • Customers, sites, services and contracts
    • Scale customers, vehicles and material rates
    • Custom fields mapped by their labels, not their column names
  2. Step 2

    Reconcile in a sandbox

    Your billing team checks balances, charges and scale tickets against EnCore reports on real accounts.

    • Opening AR matched to EnCore receipts and aging
    • Recurring charges and price cards checked
    • Dispatch and drivers practice real routes
  3. Step 3

    Cut over at month end

    We load the final EnCore backup after your last close and check the totals again before you go live.

    • Final backup verified before import
    • Balances checked against the final aging
    • Customer portal and autopay invitations

Before you replace EnCore

Ask every vendor, including Routeware, the same questions.

Have a question?

Frequently Asked Questions

Still curious? Call (720) 262-2079