Comparison · 2026
TrashLab vs Hauler Hero
Where Hauler Hero and TrashLab differ, and which one fits which hauler.
By TrashLab · Updated
Short answer
Both are cloud software for commercial, residential and roll-off haulers, and both are quote-based. Hauler Hero leads on camera footage matched to work orders and names municipal and liquid waste. TrashLab also runs portable toilets and scale facilities on the same record, and its AI phones turn calls into order requests.
TrashLab wrote this page. Hauler Hero's facts come from Hauler Hero's own public pages, read on November 11, 2026.
Hauler Hero and TrashLab, side by side
"Not found" means we did not see it on Hauler Hero's public pages. Ask Hauler Hero.
| Hauler Hero | TrashLab | |
|---|---|---|
| Pricing | Quote-based | Quote-based |
| Trial | Not found on public pages; ask the vendor | No self-serve trial. We load your own data into a sandbox before go-live. (source) |
| Lines of business | Commercial, residential, roll-off, municipal, and liquid waste. | Residential, commercial, roll-off, portable toilets, scale facilities and storage containers. (source) |
| Dispatch board | Drag-and-drop dispatch and map-based route building. | Yes. Every truck and stop on one board, with status updates from the cab. (source) |
| Route building or optimization | Yes. "Optimize route sequences automatically." | Yes. Routes are sequenced for drive time. (source) |
| Driver app | Driver tablet app with turn-by-turn directions. | Yes. Native iOS and Android app. It reads dump tickets and fills in the weight. (source) |
| Customer portal and online ordering | Customer self-service accounts. | Yes. Customer portal and online ordering; contractor portal for roll-off. (source) |
| Online payments | Cards, ACH and checks; autopay and recurring billing. | Yes. Online payments and autopay. (source) |
| Accounting integration | QuickBooks (version not stated). | QuickBooks (Online and Desktop), Xero and NetSuite. (source) |
| Scale house and landfill tickets | Not found on public pages; ask the vendor | Yes. Scale tickets bill by material and weight on the same account. (source) |
| GPS and telematics | Hero Vision matches fleet camera footage to work orders. | Status and location from the driver app. Integrates with Motive and Samsara. |
| AI features | Hero Chat assistant, Hero Vision, Hero Analytics. | AI phones answer every call and write each one up as an order request. You can also ask reporting questions directly. (source) |
| Container tracking | Roll-off container tracking. | Yes. Tracks container inventory. Rental days and overages flow to the invoice. (source) |
| Best for | Commercial and residential route haulers who want camera footage tied to each stop. | Haulers running more than one line of business, or a scale house, who want calls, dispatch, billing and the scale on one record. |
Which one fits you
Choose Hauler Hero if
- Your work is mostly commercial and residential routes and you want fleet camera footage matched to work orders.
- You run municipal or liquid waste service. Hauler Hero lists both.
Choose TrashLab if
- You run a scale house and want tickets on the same invoice as the hauling.
- Calls are a bottleneck and you want every one answered.
- Portable toilets or storage containers are part of the business.
Ask Hauler Hero
- Pricing and contract length.
- How scale tickets reach the invoice, if you run a scale.
Know before you buy TrashLab
- TrashLab is quote-based and has no self-serve trial, so you need a demo to get a quote.
- This guide cites no review-site ratings for any vendor, TrashLab included. Ask for customer references.
Sources, read on November 11, 2026:
- Hauler Hero home page
- Hauler Hero: Hero Chat
- TechCrunch, February 10, 2026: Hauler Hero Series A
- TrashLab home page
- TrashLab pricing
- TrashLab scale software
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