By TrashLab · Updated
Short answer
For independent haulers running residential, commercial and roll-off work, the modern cloud options are TrashLab, Hauler Hero, CurbWaste and Docket. TrashLab's own pages list portable toilets, scale facilities and AI call answering in the same product; ask the others whether they cover these. ServiceCore leads on septic and portable sanitation. AMCS and Routeware serve enterprise fleets. None of the route-based vendors here publish prices.
TrashLab makes one of the products compared here. Every other vendor's facts come from that vendor's own public pages. How we compared
| Your situation | Pick | Why |
|---|---|---|
| Residential, commercial and roll-off in one company | TrashLab | One product and one customer record for every line you haul. |
| You run a scale house or transfer station too | TrashLab or Trash Flow | Both publish scale and landfill ticketing tied to billing. |
| Route work where camera footage settles disputes | Hauler Hero | Hero Vision matches fleet camera footage to work orders. |
| Septic, grease trap and portable toilets first | ServiceCore | Its published focus is portable sanitation, with roll-off included. |
| Roll-off first, with some front-load and cart routes | Docket or TrashLab | Both run roll-off and route work on one dispatch board. |
| Hundreds of trucks, many yards, enterprise IT | AMCS or Routeware | Both market themselves to enterprise waste and recycling companies. |
| Missed calls and a busy office | TrashLab | AI phones answer every call and write it up as an order request. |
| Vendor | Pricing | Trial | Best for |
|---|---|---|---|
| TrashLab | Quote-based | No self-serve trial. We load your own data into a sandbox before go-live. (source) | Haulers running more than one line of business, or a scale house, who want calls, dispatch, billing and the scale on one record. |
| Hauler Hero | Quote-based | Not found on public pages; ask the vendor | Commercial and residential route haulers who want camera footage tied to each stop. |
| CurbWaste | Quote-based | Not found on public pages; ask the vendor | Roll-off, commercial and residential haulers who want a hauler-founded vendor with online ordering built in. |
| Docket | Quote-based | No. Docket offers a 20-minute walkthrough instead. | Roll-off and dumpster rental companies that want a built-in website and shopping cart. |
| ServiceCore | Quote-based | Not found on public pages; ask the vendor | Portable toilet, septic and grease trap companies, with roll-off on the side. |
| Trash Flow | Pricing varies; ask the vendor | Yes, a 90-day trial license. | Haulers and landfills that want installed Windows software from a long-standing vendor. |
| Vendor | Lines of business | Dispatch board | Route building or optimization | Driver app | Customer portal and online ordering | Accounting integration | Scale house and landfill tickets | GPS and telematics | AI features |
|---|---|---|---|---|---|---|---|---|---|
| TrashLab | Residential, commercial, roll-off, portable toilets, scale facilities and storage containers. (source) | Yes. Every truck and stop on one board, with status updates from the cab. (source) | Yes. Routes are sequenced for drive time. (source) | Yes. Native iOS and Android app. It reads dump tickets and fills in the weight. (source) | Yes. Customer portal and online ordering; contractor portal for roll-off. (source) | QuickBooks (Online and Desktop), Xero and NetSuite. (source) | Yes. Scale tickets bill by material and weight on the same account. (source) | Status and location from the driver app. Integrates with Motive and Samsara. | AI phones answer every call and write each one up as an order request. You can also ask reporting questions directly. (source) |
| Hauler Hero | Commercial, residential, roll-off, municipal, and liquid waste. | Drag-and-drop dispatch and map-based route building. | Yes. "Optimize route sequences automatically." | Driver tablet app with turn-by-turn directions. | Customer self-service accounts. | QuickBooks (version not stated). | Not found on public pages; ask the vendor | Hero Vision matches fleet camera footage to work orders. | Hero Chat assistant, Hero Vision, Hero Analytics. |
| CurbWaste | Roll-off, commercial and residential. | Yes. "Assign orders via a map view or drop and drag." | Lists route management. | Yes, iOS and Android. | Customer portal and embedded online ordering. | QuickBooks (version not stated). | Not found on public pages; ask the vendor | Inventory tracking and live ETA. | Not found on public pages; ask the vendor |
| Docket | Roll-off and dumpster rental, junk removal, front-load and cart routes. | Yes, one board for roll-off and route work. | IronRouteAI on the Pro Plus plan. | Yes. | Customer portal, plus a website and online shopping cart on every plan. | QuickBooks Online and Xero. | Not found on public pages; ask the vendor | Samsara and Verizon Connect integrations (Pro, Pro Plus). | IronRouteAI routing (Pro Plus). |
| ServiceCore | Portable toilets, septic, grease trap, roll-off. | Scheduling, routing and dispatching. | Route optimization. | Mobile app. | Customer portal to book and pay online (Pro plan). | QuickBooks Online. | Not found on public pages; ask the vendor | Not found on public pages; ask the vendor | Not found on public pages; ask the vendor |
| Trash Flow | Haulers (roll-offs, compactors, dumpsters, carts), landfills, transfer stations. | Work orders and dispatch. | Route optimization. | TeleRoute on tablets and smartphones. | Customer account access and web pay. | Exports to accounting packages such as QuickBooks. | Landfill management and TipTicket. | Real-time fleet tracking. | Not found on public pages; ask the vendor |
One operating system for waste haulers: CRM, dispatch, billing, calls, routes and AI order taking. (source)
"Waste hauling software built to simplify operations and improve efficiency for waste management companies."
"Waste management software by haulers, for haulers"
"Waste hauler software for dumpster rental, roll-off and trash routes in one system: dispatch, driver app, IronRouteAI routing and billing."
"Portable toilet, septic, grease trap and roll-off software in one tool: scheduling, routing, a driver app and billing that syncs with QuickBooks Online."
"Trash Flow provides industry leading software for waste haulers, landfills, transfer stations, and offers customer bill pay"
| System | In its own words | Often chosen by | Moving off it |
|---|---|---|---|
| AMCS Platform (formerly TRUX) | "Formerly Trux, the AMCS Platform helps waste and recycling companies streamline operations, optimize transport, automate workflows, and drive sustainable growth." | Large and enterprise waste and recycling companies. | Switching from AMCS Platform |
| Routeware EnCore | "Manage billing, CRM, and payments from one screen with Routeware EnCore, all-in-one enterprise management for waste haulers." | Enterprise haulers already using Routeware routing and onboard hardware. | Switching from Routeware EnCore |
| Soft-Pak | "Waste Fleet Management software & garbage business software solutions for trash hauling and roll-off companies, transfer stations & landfills." | Haulers with transfer stations or landfills who want a long-running vendor. | Switching from Soft-Pak |
| Alpine RAMS-Pro | "Alpine Technology Corporation brings 44 years of waste management software and expertise to your hauling operation." | Haulers who want a long-established vendor. | Switching from Alpine RAMS-Pro |
| PC Scale / Tower (AMCS) | "Following the acquisition of PC Scale/Tower in 2014, the Tower Solution and PC Scale website were fully integrated into our AMCS Group website." | Scale houses and haulers already on Tower. | Switching from PC Scale / Tower |
Sources, read on November 11, 2026:
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